CDB signs MoU with Department for Registration of Persons to enable digital customer verification

Tuesday, 27 April 2021 10:27

businesscafe CDB signs MoU with Department for Registration of Persons to enable digital customer verification

Businesscafe - Citizens Development Business Finance PLC (CDB) and the Department for Registration of Persons (DRP) recently signed a Memorandum of Understanding (MoU), enabling CDB to digitally verify their customers’ identity through the DRP information portal.

The new system will enable CDB to enhance the customer experience and provide a seamless digital banking service.


It will also allow the company to validate that the NIC details submitted by a customer are true and accurate, reducing the risk of frauds.


The progressive digital customer verification process will facilitate ID card verification, non-face to face customer on-boarding and document verification for proof of address.


CDB is placing technology at the forefront of its strategic business priority.


Cutting-edge solutions such as CDBiTransfer, CDBiDeposit, and CDBiControl exemplifies the company’s digitalisation thrust to enhance customer satisfaction using technology and digital platforms.

 

Businesscafe Image Standing from Left to Right Darshana Amerasinghe - Senior Manager – Compliance – CDB , Ranjith Gunasinghe - Senior Deputy General Manager - Risk and Compliance - CDB, Dave De Silva - Executive Director - Business Operations – CDB, Damith Tennakoon - Executive Director/ Deputy CEO/ CFO – CDB, Viyani Gunathilaka - Commissioner General, Sunethra Rajapaksha - Additional Commissioner General, Dileepa Rathnayaka - Chief Accountant, Lekha Perera - Commissioner Admin , Indika Herath - Commissioner R&D,IT and Ridma Bulathsinghala - Commissioner Operations.

Last modified on Tuesday, 27 April 2021 10:50