The new system will enable CDB to enhance the customer experience and provide a seamless digital banking service.
It will also allow the company to validate that the NIC details submitted by a customer are true and accurate, reducing the risk of frauds.
The progressive digital customer verification process will facilitate ID card verification, non-face to face customer on-boarding and document verification for proof of address.
CDB is placing technology at the forefront of its strategic business priority.
Cutting-edge solutions such as CDBiTransfer, CDBiDeposit, and CDBiControl exemplifies the company’s digitalisation thrust to enhance customer satisfaction using technology and digital platforms.
Businesscafe Image Standing from Left to Right Darshana Amerasinghe - Senior Manager – Compliance – CDB , Ranjith Gunasinghe - Senior Deputy General Manager - Risk and Compliance - CDB, Dave De Silva - Executive Director - Business Operations – CDB, Damith Tennakoon - Executive Director/ Deputy CEO/ CFO – CDB, Viyani Gunathilaka - Commissioner General, Sunethra Rajapaksha - Additional Commissioner General, Dileepa Rathnayaka - Chief Accountant, Lekha Perera - Commissioner Admin , Indika Herath - Commissioner R&D,IT and Ridma Bulathsinghala - Commissioner Operations.