The refurbishment was undertaken as part of an ongoing branch upgrade programme by Allianz Lanka, in order to better equip its branch network to deliver a seamless experience to its valued customers.
Allianz Lanka is presently in the midst of a broad effort to evaluate its branch infrastructure and make strategic investments to further its ability to maximize customer experience value.
Customers of Allianz Life can now obtain a full range of services at its Thirunelveli, Jaffna branch, amidst a modern and comfortable space, including advice on Life, Health, Investment and Retirement Life insurance solutions.
Through the branch, customers will also be able to purchase any Allianz Life insurance policy, check their policy status and details, settle premiums and obtain additional policy services such as policy upgrades, including adding new family members and related documentation, together with claim submissions.
Commenting on the reopening of the Jaffna Branch, Jayalal Hewawasam, Chief Executive Officer at Allianz Life Insurance Lanka Limited said,
“It’s a great pleasure to announce that our Jaffna branch in Thirunelveli is now open for business, subsequent to the completion of renovations.
With these upgrades to the facility, our intention is to provide customers with a more responsive, agile and accessible service experience.
Therefore, we invite all customers and the public in the region to visit Allianz Life and discuss how we can help you protect your most precious things in life!”
Allianz Life Insurance Lanka Ltd. and Allianz Insurance Lanka Ltd., known together as Allianz Lanka, are fully-owned subsidiaries of Allianz SE, a global financial services provider with services predominantly in the insurance and asset management businesses, headquartered in Munich, Germany.
The global strength and solid capitalization of the Allianz Group, coupled with local expertise and business know-how, have been Allianz Lanka’s powerful formula for success.