Amidst the efforts made by restaurants to keep their operations running, the in-app tipping feature allows users to voluntarily add a Rs. 150 tip for their favourite restaurants.
Delivery partners are helping people in self-isolation access healthy food options and to appreciate the service of delivery partners they can tip anywhere between Rs. 20 to an amount of their choice.
All tips will be credited directly to the accounts of restaurants and delivery partners.
Commenting on the new tipping feature, Ameen Al Thariq - Director, Street Burger, shared, “The restaurant industry is deeply affected due to the ongoing COVID-19 pandemic.
Many restaurants have seen huge declines in sales, and have either laid off employees or considered shutting down.
This new Uber Eats initiative provides an extra layer of support for hardworking restaurant staff and we would like to thank Uber Eats for thinking of us during these challenging times.”
Bhavna Dadlani, Lead, Uber Eats Sri Lanka added, “The COVID-19 pandemic has impacted the lives of many Sri Lankans, including our delivery and restaurant partners..
We’ve introduced the tipping feature to help support the industry during crucial times like this, after hearing several requests from our users to engage themselves in the process as well.
We believe a collective effort by Uber Eats, restaurant and delivery partners as well as our users showcases both solidarity and provides support for the industry when they need it the most.’’
How to do it
1.) Once you reach the Checkout page, select the option to tip your restaurant/store and courier.
2.) For restaurants/stores, choose to offer a tip of Rs. 150 at the top of the checkout page.
3.) For couriers, enter the amount you wish to tip at the bottom of the checkout page.
4.) Your tip for couriers is sent to them 1 hour after delivery, giving you the option to adjust the amount until then.
About Uber Eats
Uber Eats allows people to search for and discover local restaurants, order a meal at the touch of a button, and have it delivered reliably and quickly.
Since launching the Eats app three and a half years ago, the business has leveraged Uber’s technology and logistics expertise to serve 500+ cities globally, all while keeping average delivery time under 30 minutes.
We believe that Uber Eats has grown to be the largest meal delivery platform in the world outside of China based on gross bookings.
