Designed to provide customers a new paradigm in banking convenience, HNB’s state-of-the-art Nugegoda customer centre offers a complete spectrum of banking products and services including automated cheque deposits, real time transactions, and digital account opening facilities.
Additionally, customers can also benefit from HNB’s extensive range of benefits, and advisory services offered under the Priority Circle plan at the newly opened customer centre which will be open from 9 a.m. to 3 p.m. on weekdays and 9 a.m. to 1 p.m. on Saturdays.
HNB’s Chief Operating Officer, Dilshan Rodrigo served as Chief Guest at the event while senior representatives from the bank, including HNB Deputy General Manager – Retail and SME Banking, Thimal Perera, Chief Digital Officer, Sidath Wijeratne, Chief Human Resource Officer, Chiranthi Cooray, Assistant General Manager - Network Management, Nirosh Perera, and Senior Regional Head – Greater Colombo Region, Neil Rasiah were also in attendance to witness the ceremonial opening of HNB’s new customer centre.
Commenting on the significance of the new customer centre, Rodrigo elaborated on the special relationship which the bank had developed with businesses and retail customers in the town.
“I have witnessed first-hand the remarkable development that has taken place in the last few decades which speaks volumes for the enterprising people of Nugegoda who have made this town one of the most sought after locations in Colombo for work and living.
“HNB is truly privileged to have partnered you in achieving your dreams and have no doubt this landmark building with fully equipped Digital Banking and a Priority Banking Centre is testament to our commitment for the future,” he stated.
In that context, he also thanked HNB’s loyal customers for their patronage over the years and requested people to make a visit to enjoy the personalized service and unparalleled diverse range of products which only HNB can offer.
The opening ceremony was also attended by a distinguished collection of prominent businessmen and entrepreneurs based in and around the Nugegoda area, including representatives from long-standing HNB customer Polycrome Electrical Industries (Pvt) Ltd.
“We are very pleased that HNB has been able to complete its strategic relocation.
Already we can see that the new premises has ample parking space and this is certainly a significant improvement over the previous location.
Over the last 25 years, our company has had the distinct pleasure of working closely with HNB and in that time we have grown from a relatively small business to one which now generates turnover in excess of Rs. 1 billion.
At every step along the way, we have received invaluable support from HNB.
Even when negotiating, they have always sought to reach a result that is a win-win for both sides and we wish them every success and look forward to working with HNB in future as well,” Polycrome Electrical Industries CEO, Pradeep Kahawalage stated.
Operating across 252 customer centres island wide, HNB PLC is Sri Lanka’s largest retail bank. The Bank continues to play a vital and energizing role in the Sri Lankan economy, and has been declared the best retail bank in the country for eight years to date.
Photo caption
1.) Picture shows the Chief Operating Officer of HNB, Dilshan Rodrigo opening the new customer centre. Thimal Perera, Deputy General Manager – Retail & SME Banking, HNB, Chiranthi Cooray, Chief Human Resource Officer, HNB and Kanchana Suduarachchi, Manager, Nugegoda Customer Centre are also in the picture.
2.) Picture shows HNB new customer center building